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Telegram bots

Booking Telegram bot for MedLine Clinic

An online doctor-booking bot with reminders, consultation payments and patient hand-off to the clinic’s CRM.

Client
MedLine Clinic
Year
2025
Duration
6 weeks
Website
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Booking Telegram bot for MedLine Clinic

Challenge

The clinic’s front desk couldn’t keep up with calls, and 18% of patients missed their appointments.

Solution

We built a trilingual bot showing doctors’ free slots in real time, with reminders 24 and 2 hours ahead and Payme payments.

Result

  • 55% of bookings now go through the bot
  • No-shows dropped from 18% to 6%

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